What is your refund policy?
Policies & Delivery

What is your refund policy?

Free Cancellation Service We offer this service on all of our jewellery. It means that you can cancel your order from the moment you click ‘buy’ an...

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Can I track my order?
Reassurance

Can I track my order?

We want you to feel reassured and confident about your purchase from us. So we will ensure to keep you in the "loupe" about your jewellery from th...

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Do you offer gift receipts?
Reassurance

Do you offer gift receipts?

We don’t offer gift receipts, but we do have a free cancellation service. This is valid from the moment you click ‘buy’ and up to 14 days after you...

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Is your packaging discreet?
Policies & Delivery

Is your packaging discreet?

Having been in the engagement and wedding industry for so long, we know the importance of secrets and surprises. So with this in mind, we’ve worked...

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What are your ethical policies?
Policies & Delivery

What are your ethical policies?

Choosing to be an ethical jewellers is hugely important to us. Like you, we want to ensure that we are making conscious, considerate and principled...

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Raw Fairtrade Gold, Hockley Mint, Jeweller's Loupe
Diamonds Gemstones & Metals

What is Fairtrade Gold?

Jeweller's Loupe are proud to be consciously ethical jewellers offering Fairtrade Gold on all our jewellery.  What is Fairtrade Gold? Simply put, ...

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What is a jewellery "hallmark"?
Diamonds Gemstones & Metals

What is a jewellery "hallmark"?

There are jewellery hallmarks on the inside of each of our rings. They're teeny weeny! But when you look through a jeweller's loupe, you will see s...

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