Policies & Delivery
What is your refund policy?
Free Cancellation Service We offer this service on all of our jewellery. It means that you can cancel your order from the moment you click ‘buy’ an...
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Policies & Delivery
Can you ensure my jewellery will arrive safely?
Until your parcel arrives on your doorstep and is signed for, it is our responsibility to get it to you safe and sound. Every piece of jewellery t...
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Policies & Delivery
What is your expected delivery time?
Each jewellery piece is specially made for you, to order, by one of our dedicated British jewellers. So as much as we’d like to say ‘you’ll get in ...
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Policies & Delivery
Is your packaging discreet?
Having been in the engagement and wedding industry for so long, we know the importance of secrets and surprises. So with this in mind, we’ve worked...
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Policies & Delivery
What are your ethical policies?
Choosing to be an ethical jewellers is hugely important to us. Like you, we want to ensure that we are making conscious, considerate and principled...
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