Aftercare
Will there be a warranty or guarantee on my jewellery?
We understand how important it is that you feel reassured about purchasing your jewellery from us and that you are 100% happy with what arrives on ...
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Buying Tips
Does Jeweller's Loupe sell vermeil/gold-plated jewellery?
Here, at Jeweller’s Loupe we only ever create jewellery that is made from 100% sustainable precious metals - fairtrade silver, fairtrade gold and e...
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Reassurance
Can I track my order?
We want you to feel reassured and confident about your purchase from us. So we will ensure to keep you in the "loupe" about your jewellery from th...
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Reassurance
What if I order the wrong ring size?
Don’t worry! We know this is something that can happen when you’re buying a ring online. So, we offer a resizing service on all our rings. All you ...
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Reassurance
Do you offer gift receipts?
We don’t offer gift receipts, but we do have a free cancellation service. This is valid from the moment you click ‘buy’ and up to 14 days after you...
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Policies & Delivery
Is your packaging discreet?
Having been in the engagement and wedding industry for so long, we know the importance of secrets and surprises. So with this in mind, we’ve worked...
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Buying Tips
Buying your jewellery online
We know that buying jewellery online can be nerve-racking. We want you to feel confident when you buy your JL jewellery piece. We know that you are...
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